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Testimonials
Are you in Canada?

Merchant Focus is proud to offer services to our friends doing business up north.

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Do you currently process over $250,000 annually in Visa/MC?

Merchant Focus offers premium accounts with no monthly fees, and all established merchants qualify for "Interchange-Plus" pricing.

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Merchant Focus = Satisfied Customers

 

Merchant Focus has earned an "A" rating from CardPaymentOptions.com. Read the review here!

“I'm writing to tell you of my experience setting up a second merchant account with merchant focus. I was, frankly, amazed at the service I received. I had numerous questions about setting up a second merchant account and spoke to my sales rep: Antoinette, on the phone. She answered all my questions and directed me as to the best way to go about setting up the type of account I needed and wanted. It was setup and ready to go so quickly I first thought it was an error. So, I took it upon myself to write this email to tell you of the wonderful service I received. There are parts of the merchant account provider business that can be quite underhanded and "scammy" but I feel very confident to do business with you guys when you have service reps like Antoinette. The other reps on the live chat feature were also extremely helpful and patient with any questions. Thanks again. ”
Ethan Semmel, www.oilpaintingwithethan.com, www.jemdstudio.com



"I had multiple options with other merchant services, some cheaper than here. I will only do business here, the customer service is phenomenal. That's all thanks to my Account Representative, she is an asset to your company. She is a good model for a perfect customer service experience. My Account Representative has been the most helpful of anyone I have dealt with. I based my business off customer service and she treats her clients exactly how I treat my customers. She is quick to respond to anything I ask and always gives me options on how I can handle it. If I need help understanding, my Account Representative breaks it down perfectly while not condescendingly doing so. I look forward to my next interaction with her and Merchant Focus."

- Peter Chinnici
www.MyDirectMarketingAZ.com



“ The personal support of your fellow staff made the startup process quite painless. Thanks. ”
— Norm M.



“ Setting up our company’s merchant account was overall quick and easy, since Ann guided me through the entire process. The time it took to set it up in fact only depended on how fast we were able to provide the required information and have website’s checkout cart ready. I do recommend Merchant Focus as a MSP. ”
— Camilo Cruz, Flower Explosion LLC www.flowerexplosion.com



“ Getting set up to accept credit cards was almost a pleasure thanks to Merchant Focus. The entire process was streamlined and efficient. No aggravation, no extreme paperwork to complete. Antoinette Pratsinakis, my customer service representative, responded quickly to questions and concerns, then promptly followed up. Merchant Focus is the right choice! ”
— Bruce Williams, Black Mule Print Services



“ I am thrilled with how the application is functioning and am pleased with the decision to try a more unconventional method. I received prompt responses to my questions regarding set up and was up taking payments within a few days. I would highly recommend this service to any small business owner who is highly mobile. ”
— Mari Dullum, Absolute Adventure



“ My experience with Merchant Focus was very smooth. I was in to contact with two Merchant Focus team members and an underwriter. All three of these people were on the same page and answered my questions quickly and accurately. I highly recommend their services.”
— Robby Barbaro http://robbybarbaro.org



“ My experience was super. The application process was easy and getting setup with you was every easier. Since everything has been set up, I hope to start using the system here in the next few days. thank you so much for all of your help. I have already recommended a few people I know to use your service. ”
— Leisa Nelson



“ Applying was painless. I’d say it went smoothly and each person we dealt with was very professional. ”
— Julie



“ I am very pleased with this processing service. The funds are deposited promptly and authorize.net is easy to use. Thanks for your follow-up. ”
— Sonja Plummer



“ Very smooth, customer service did a great job helping me. ”
— Glen



“ I have received my approval for my merchant account and I must say, the process was much, much easier than I expected. You all made it a painless process. I'm using the iSwipe iPhone app and I've tested it and all works well. Thanks... ”
— Kevin North, Kevin Charles Photography www.kcharlesphotos.com



“ Everything was great. The processing was fast. Communication was great. The process was very enjoyable and everyone was very friendly. Very professional staff and working them Merchant Focus was a complete enjoyable experience. ”
— Joey Slayton, Inflatable Adventures of Arkansas



“ WOW! So far processing credit card transaction has been a breeze. Set-up was easy, the app is straigt forward, posting to our checking acct is as advertised and the email receipts are great. My wife and I are very happy! Our sales yesterday were the best we have had thanks to being able to accept CCs. ”
— Chris



“ My experience with Merchant Focus was efficient, professional, and super simple yet through. I am very happy. Thank you! ”
— Caitlin Van Kersen, Hairstylist & Artist



“ I was sincerely impressed with how quickly Merchant Focus was able to get my account up and running! Your customer service has been exceptional. Under promise and over deliver! Thanks so much! ”
—Shawn Larkin, Owner, Champak of Central Vt & Nh



“ Based on service alone I would recommend your company to someone else. It was beyond fantastic and my questions were answered promptly. thanks for a painless process. ”
— Trecy Bleich, Vella Mode jewelry



“ Merchant Focus has a very easy but thorough account set-up. The staff was very responsive and able to answer any questions we had along the way. I would recommend them to anyone looking for an online merchant account. ”
— Thomas Miller, General Manager, YourTango.com



“ Simple to set up and easy to use. The perfect complement for a small business needing to transact remotely. ”
— Dennis, Towprogram.com



“ My experience with Merchant Focus has been awesome! My agent Sherry, was very pleasant and helpful. The best part about the experience was communication, e-mail and phone call were answered promptly. I highly recommend Merchant Focus. ”
— Wade Caussey, Fitness by Wade



“ It's great to finally have a merchant account that actually cares about its customers.”
— Weston Wheeler, Steady Pace Production



“ Merchant Focus is a very specifically structured and intently organized company that offers a variety of on-line business services! The programs and options are very 'user-friendly' and easily accommodate my individual needs as a business. The support team is top-notch and efficient in any area of need! That human support is crucial, in my opinion, with kind of work I do and the desire I have to connect with a 'person' in this time of technology replacing people. Thank you for making my business needs a priority and helping me along my way to grow and succeed! ”
Charis Nawrocki, www.my2sense.biz



“ The Merchant Focus set up process was quick and easy. The support representative walked me through it and had me up and running in no time. Accepting credit cards has been great for my business. Thank you Merchant Focus! ”
Michelle Liening, www.uppercaseliving.com



“ Before I applied to accept credit cards, I thought the whole process would be impossible and take forever. Boy was I wrong. It could not have been easier and I was up and running in three days. Anytime I have a question, Merchant Focus is there for me. All questions are answered right away and a great amount of time is taken to explain anything I don’t understand. Thanks Merchant Focus for all of your support! ”
Dale Schlauch, www.jessewalkerknitgoods.com



“ Merchant Focus provided me a merchant account quickly with great customer service. I was frustrated with other providers that I contacted but with Merchant Focus it was a seamless process. I had my account set up in less then 24 hrs. They even beat a competitors price on rates. I would recommend this company for merchant account services. ”
PayPerFax.com



“ I am excited about this opportunity to tell you about the staff at Merchant Focus who are easily reachable and very helpful. I am a non-profit and asked Merchant Focus a question about if I ever needed to close my my account was there a penalty for closing the account and they said, "No" because when you are ready we want you come back to us. I knew then I had made the right choice of merchant services and now I am back and very satisfied. ”
Arlene T. Dyer, www.mamahelpme.org



“ I did extensive research on merchant services and eventually decided upon Merchant Focus. I'm glad I did. They lived up to their name and made sure every issue was cared for. The application process was straight-forward and simple and we were up and running quickly with no problems. Thanks! ”
— John - eDash Marketing, www.edashmarketing.com



“ Working with Merchant Focus was fast and easy. They helped answer all of our questions thoroughly even the ones that didn’t have to do with the project at hand. Their follow up and follow through exceeded all of my expectations and I really appreciate that! ”
Mandy Barney, Zaremba Inc., www.zarembahomes.com



“ The process was smooth and simple, worked like a charm. Your customer service is excellent. ”
— Michael Jones, AZHIAZIAM,
www.azhiaziam.com



“ Thank you for getting back to me so quickly. I spoke to your tech this morning and he walked me through the process. I have not had support like that in years. Usually support does not exist for us small businesses. Thank you. ”
Jim Newcomb, www.lidomounts.com