Case Study
"We loved the level of hands on attention we got with linq right off the bat. Customer service was excellent right out of the gate."
— Sean, CTO and Co-Founder
Ever participate in after-school programs as a kid? Whether it was physical, creative, or intellectual in nature, you'd get to spend a few hours every day building key skills in many developmental areas — or maybe you were just partaking in tomfoolery with friends. Nevertheless, after-school programs have been invaluable to so many, including Sean, who's able to contribute to the programs he loved growing up as the current CTO and co-founder.
A youth-activity management platform, provides business owners and after-school educators with modern scheduling, sales, communication tools and other purpose-built features to streamline their program operations. While the software stands perfectly tall on its own, Sean saw the value that adding payments could bring to their portfolio (and their bottom line).
Clean APIs and A+ Customer Support
When introduced to linq's PayFac-as-a-Service, Sean noted he appreciated that it was newer technology, and that the APIs felt fresh compared to some of the others he'd seen served up in the market. Beyond the modern APIs, though, Sean was won over by the attentiveness that a smaller company like linq was able to offer partners.
linq's solution could allow the partner to offer a modern payment experience to end-users while earning substantial commissions from payments with linq's revenue shares.
Once the partner committed to linq, they didn't waste any time getting up and running with payments, thanks to linq's easy-to-understand API docs and sandbox access. By leveraging these two resources, their team quickly gained a clear picture of how the integration worked — and boom, they were off to the races from there.
"There were very few surprises [throughout implementation], which I wanted. I wanted it to be intuitive, guessable — all the good things you want in a software — and it was."
— Sean, CTO and Co-Founder
Once implementation was officially underway, it took less than four days for the partner to start processing payments — having kicked things off on a Wednesday and moving money by Friday.
Gaining a Competitive Edge With linq
With linq's support, the partner was also able to configure their integration to better accommodate their unique business flow. Now, they can share securely stored payment information between merchants, allowing their end-users to add card information once and use that for any future purchases with businesses who leverage the platform.
"We had specific needs...things that the platform had to do, and everyone pulled out all the stops to configure it in a way that works for our business model."
— Sean, CTO and Co-Founder
Since wrapping implementation a few months ago, the partner is exploring all that PayFac-as-a-Service can offer — with Sean noting that there hasn't been anything that they've wanted to do with the product that linq hasn't let them do. They've had no issues with the merchant onboarding process either; applications continue to move through the funnel without a hitch. When they do encounter hiccups, they can easily communicate with linq via a designated Slack channel, and rely on linq's team to prioritize any problems and resolve them effectively.
linq's PayFac-as-a-Service has the tools to help you drive merchant adoption and maximize the revenue you're generating through payments — or could be generating.