Our Story

About Merchant Focus

Founded in 2004 in Portland, Maine, Merchant Focus is an embedded payments provider that enables SaaS platforms and ISVs to launch, manage, and scale embedded payment processing directly into their platforms.

Merchant Focus enables SaaS platforms and ISVs to launch, manage, and scale embedded payment processing directly into their platforms, creating a seamless customer experience while unlocking new recurring revenue opportunities.

We specialize in embedded payments, payment facilitation support, merchant onboarding, and payment infrastructure for modern software companies — helping technology platforms simplify payment operations, streamline onboarding, and monetize payments without building a payments ecosystem internally.

2004
Founded
Portland, ME
Headquarters
10,000+
Merchants Served
$2B+
Annual Volume

Built for SaaS Companies

For more than 20 years, Merchant Focus has partnered with companies across the United States and Canada to deliver scalable embedded payments solutions tailored to their business model and customer experience goals.

We work closely with:

  • SaaS companies
  • ISVs (Independent Software Vendors)
  • Vertical software platforms
  • B2B software providers
  • Technology-enabled businesses

Our team helps partners navigate the operational and technical challenges of embedded payments, including merchant onboarding, payment compliance, transaction processing, customer support, and long-term program growth.

A Partnership-Driven Approach

What sets Merchant Focus apart is our hands-on, partnership-first approach. We combine modern payment technology with responsive support and strategic guidance to help software platforms launch faster, scale efficiently, and deliver better payment experiences to their customers.

Rather than offering one-size-fits-all payment solutions, we work collaboratively with each partner to align payments strategy with product goals, customer needs, and revenue objectives.

Support Across North America

Merchant Focus supports software companies across the U.S. and Canada with 24/7 access to dedicated account managers.

Since 2004, we have built our business around long-term relationships, responsive service, and helping companies succeed through scalable payment solutions.

Our Offices

Portland, Maine

Headquarters

56 Northport Drive, Suite 103
Portland, ME 04103

800-895-4085

Dublin, Ohio

Regional Office

Dublin, OH

800-895-4085
Merchant Focus

Empowering platforms with embedded payment solutions that drive growth.

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© 2026 Merchant Focus. All rights reserved.

PCI DSS Level 1 Certified

Merchant Focus Processing, Inc. is a registered ISO/MSP of Synovus Bank, Columbus, GA.

Any trademarks or service marks mentioned herein are the property of their respective owners. Each third-party platform or provider is solely responsible for the products and services it offers.