About Merchant Focus

What we do

We help businesses and software companies accept payments. For merchants, that means accounts, processing and support. For software companies, it means embedded payments, merchant onboarding, underwriting, ACH and a gateway, delivered under your own brand.

What we believe

• Payments should fit the business. A gym, a clinic and a car wash do not take payments the same way. The right program is shaped around the customer.
• Honest advice builds long relationships. If another approach is better for you, we will say so.
• Your customers are your brand. We work behind the scenes so you stay in front.
• Compliance is part of the service. It should not be an afterthought, and it should not be a surprise.

How we work with software companies

We get to know your product and your customers first. Then we recommend an approach, plan the integration with your team, support your first customers and keep improving the program together. You can expect clear communication and a team that picks up the phone.

Where we are

Merchant Focus is headquartered in Portland, Maine, and works with businesses and software companies across the country.